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Frequently Asked Questions

We want a product which is not pictured in your web site. What do we do?

Just contact us with details of jacket you want to get stitched, we can stitch any style of jacket in any color. We just require 3, to 4 images of jacket from different angles. We are constantly introducing new styles and developing products to meet the specific, changing needs of our customers.

How can I pay for my order with leatherjacketmaster.com?

For your convenience leatherjacketmaster.com accepts Paypal, Visa, Mastercard, American Express and Discover cards for payment. We can also arrange bank deposit in couple of countries arround the world. Please contact us through e.mail or message option on contact us page, we will get back to you with details.

Can I make a change after I've placed my order?

Changes may be made after an order is submitted but within one business day. Our system is designed to fill orders and get them on their way as quickly as possible. As a result, we are unable to cancel or make any changes after one business day to an order once it has been placed.

Where can I look for information on the order I placed?

Your Order Confirmation email details the price of each item, shipping charges and your order number.

Do you ship orders worldwide?

All of our jackets are ship worldwide(except Russian Federation); Our customers are surprised by our low shipping rates by DHL or FedEx.

Is ordering online secure?

To guarantee that your order is secure and to protect your privacy, we use PayPal that has Secure Socket Layer (SSL) utilizing 128 bit encryption. Once PayPal receives your order, it is then decoded and processed.

How long will it take to receive my order?

Jacket stitching process takes 5 to 7 working days & we use Expedited Courier Service which takes 5-8 business days to reach at your door step once shipped. See our Shipping Information page with all the details.

Why do I need to register?

You can buy any jacket by signing in as guest but to help us assist you better in the future, please register as a customer on our site. Simply access "Account Registration" on the "My Account" page.

How do I access my account history?

If you have registered for an account with Leather Jacket Master , you may access that information on the "My Account" page. Simply enter your User ID and password on Customer Care Page to access your purchase history, address book, and reminder information.

Where do you get your leather?

Our leather is an agricultural by-product. We purchase the hides and transform them into beautiful leather apparel and accessories.

How can I contact Leather Jacket Master if I have any more questions?

Simply contact our Customer Care Department, seven days a week at sales@leatherjacketmaster.com

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Leather Jacket Master Ltd or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice. Leather Jacket Master Ltd owns the copyright in all materials on this site.

Copyright

All contents and information on this site including without limitation text, graphic and images, is the property of our company Leather Jacket Master or the property of their respective owners and is protected by copyright laws. Copying and republishing of any images displayed on this site without the express, written consent of ours is subject to a fee of $1,000 per image. Upon discovery of unauthorised use we will aggressively pursue the offending website owner for recovery of our fee via their web host and in accordance with The Digital Millenium Copyright Act.
You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Leather Jacket Master or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.
Leather Jacket Master owns the copyright in all materials on this site.